Terms & Conditions

Last revised on July 31, 2015
Welcome to Fave, operated by Customer Scores, Inc. (the "Company" or "Fave").

By accessing the Fave application or its website found at FaveCustomer.com, whether through a mobile device, mobile application or computer (collectively, the "Service") you agree to be bound by these Terms of Use (this "Agreement"), whether or not you create a Fave account. If you wish to create a Fave account and make use of the Service, please read these Terms of Use. 
You should also read the Fave Privacy Policy, which is incorporated by reference into this Agreement and available in the Service. If you do not accept and agree to be bound by all of the terms of this Agreement, including the Fave Privacy Policy, do not use the Service. Please contact us with any questions regarding this Agreement. 
Acceptance of Terms of Use Agreement. 
a.        This Agreement is an electronic contract that establishes the legally binding terms you must accept to use the Service. This Agreement includes the Companyís (i) Privacy Policy, (ii) our Safety Tips and (iii) terms disclosed and agreed to by you if you purchase or accept additional features, products or services we offer on the Service, such as terms governing features, billing, free trials, discounts and promotions. 
b.        By accessing or using the Service, you accept this Agreement and agree to the terms, conditions and notices contained or referenced herein and consent to have this Agreement and all notices provided to you in electronic form. To withdraw this consent, you must cease using the Service and terminate your account. Please print a copy of this Agreement for your records. To receive a non-electronic copy of this Agreement, please contact us at help@FaveCustomer.com. This Agreement may be modified by the Company from time to time, such modifications to be effective upon posting by the Company in the Service.  
Eligibility. No part of Fave is directed to persons under the age of 13. You must be at least 13 years of age to access and use the Service. Any use of the Service is void where prohibited. By accessing and using the Service, you represent and warrant that you have the right, authority and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement. If you create an account, you represent and warrant that you have never been convicted of a felony and that you are not required to register as a sex offender with any government entity. Using the Service may be prohibited or restricted in certain countries. If you use the Service from outside of the United States, you are responsible for complying with the laws and regulations of the territory from which you access or use the Service. 
Creating an Account. In order to use Fave, you must sign in using your Facebook login.  If you do so, you authorize us to access and use certain Facebook account information, including but not limited to your public Facebook profile and information about Facebook friends you might share in common with other Fave users. For more information regarding the information we collect from you and how we use it, please consult our Privacy Policy.
Term and Termination. This Agreement will remain in full force and effect while you use the Service and/or have a Fave account. You may disable your account at any time, for any reason, by following the instructions in "Settings" in the Service. The Company may terminate or suspend your account at any time without notice if the Company believes that you have breached this Agreement, or for any other reason, with or without cause, in its sole discretion. Upon such termination or suspension, you will not be entitled to any refund of unused fees for in app purchases. The Company is not required to disclose, and may be prohibited by law from disclosing, the reason for the termination or suspension of your account.  After your account is terminated for any reason, all terms of this Agreement survive such termination, and continue in full force and effect, except for any terms that by their nature expire or are fully satisfied. 
Non-commercial Use by Users. The Service is for personal use only. Users may not use the Service or any content contained in the Service (including, but not limited to, content of other users, designs, text, graphics, images, video, information, logos, software, audio files and computer code) in connection with any commercial endeavors, such as (i) advertising or soliciting any user to buy or sell any products or services not offered by the Company or (ii) soliciting others to attend parties or other social functions, or networking, for commercial purposes. Users of the Service may not use any information obtained from the Service to contact, advertise to, solicit, or sell to any other user without his or her prior explicit consent. Organizations, companies, and/or businesses may not use the Service or the Service for any purpose except with Faveís express consent (such as for promoted profiles or other advertisements), which Fave may provide or deny in its sole discretion. The Company may investigate and take any available legal action in response to illegal and/or unauthorized uses of the Service, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email and unauthorized framing of or linking to the Service. 
Account Security. You are responsible for maintaining the confidentiality of the username and password you designate during the registration process, and you are solely responsible for all activities that occur under your username and password. You agree to immediately notify the Company of any disclosure or unauthorized use of your username or password or any other breach of security at help@FaveCustomer.com and ensure that you log out from your account at the end of each session. 
Your Interactions with Other Users. 

The Company is not responsible for the conduct of any user. As noted in and without limiting Sections 15 and 17 below, in no event shall the Company, its affiliates or its partners be liable (directly or indirectly) for any losses or damages whatsoever, whether direct, indirect, general, special, compensatory, consequential, and/or incidental, arising out of or relating to the conduct of you or anyone else in connection with the use of the Service including, without limitation, death, bodily injury, emotional distress, and/or any other damages resulting from communications or meetings with other users or persons you meet through the Service. You agree to take all necessary precautions in all interactions with other users, particularly if you decide to communicate off the Service or meet in person, or if you decide to send money to another user. In addition, you agree to review and follow the Company's Safety Tips, located in the Service, prior to using the Service. You understand that the Company makes no guarantees, either express or implied, regarding your ultimate compatibility with individuals you meet through the Service. You should not provide your financial information (for example, your credit card or bank account information), or wire or otherwise send money, to other users. 

Proprietary Rights. The Company owns and retains all proprietary rights in the Service, and in all content, trademarks, trade names, service marks and other intellectual property rights related thereto. The Service contains the copyrighted material, trademarks, and other proprietary information of the Company and its licensors. You agree to not copy, modify, transmit, create any derivative works from, make use of, or reproduce in any way any copyrighted material, trademarks, trade names, service marks, or other intellectual property or proprietary information accessible through the Service, without first obtaining the prior written consent of the Company or, if such property is not owned by the Company, the owner of such intellectual property or proprietary rights. You agree to not remove, obscure or otherwise alter any proprietary notices appearing on any content, including copyright, trademark and other intellectual property notices. 
Content Posted by You in the Service. 
You are solely responsible for the content and information that you post, upload, publish, link to, transmit, record, display or otherwise make available (hereinafter, "post") on the Service or transmit to other users, including text messages, chat, videos (including streaming videos), photographs, or profile text, whether publicly posted or privately transmitted (collectively, "Content"). You may not post as part of the Service, or transmit to the Company or any other user (either on or off the Service), any offensive, inaccurate, incomplete, abusive, obscene, profane, threatening, intimidating, harassing, racially offensive, or illegal material, or any material that infringes or violates another personís rights (including intellectual property rights, and rights of privacy and publicity). You represent and warrant that (i) all information that you submit upon creation of your account, including information submitted from your Facebook account, is accurate and truthful and that you will promptly update any information provided by you that subsequently becomes inaccurate, incomplete, misleading or false and (ii) you have the right to post the Content on the Service and grant the licenses set forth below. 

You understand and agree that the Company may, but is not obligated to, monitor or review any Content you post as part of a Service. The Company may delete any Content, in whole or in part, that in the sole judgment of the Company violates this Agreement or may harm the reputation of the Service or the Company. 

By posting Content as part of the Service, you automatically grant to the Company, its affiliates, licensees and successors, an irrevocable, perpetual, non-exclusive, transferable, sub-licensable, fully paid-up, worldwide right and license to (i) use, copy, store, perform, display, reproduce, record, play, adapt, modify and distribute the Content, (ii) prepare derivative works of the Content or incorporate the Content into other works, and (iii) grant and authorize sublicenses of the foregoing in any media now known or hereafter created. You represent and warrant that any posting and use of your Content by the Company will not infringe or violate the rights of any third party. 

In addition to the types of Content described in Section 9(a) above, the following is a partial list of the kind of Content that is prohibited in the Service. You may not post, upload, display or otherwise make available Content that: 

that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual; 

advocates harassment or intimidation of another person; 

requests money from, or is intended to otherwise defraud, other users of the Service; 

involves the transmission of "junk mail", "chain letters," or unsolicited mass mailing or "spamming" (or "spimming", "phishing", "trolling" or similar activities); 

promotes information that is false or misleading, or promotes illegal activities or conduct that is defamatory, libelous or otherwise objectionable; 

promotes an illegal or unauthorized copy of another personís copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated images, audio or video, or links to pirated images, audio or video files; 

contains video, audio photographs, or images of another person without his or her permission (or in the case of a minor, the minorís legal guardian); 

contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page); 

provides material that exploits people in a sexual, violent or other illegal manner, or solicits personal information from anyone under the age of 18;

provides instructional information about illegal activities such as making or buying illegal weapons or drugs, violating someoneís privacy, or providing, disseminating or creating computer viruses; 

contains viruses, time bombs, trojan horses, cancelbots, worms or other harmful, or disruptive codes, components or devices; 

impersonates, or otherwise misrepresents affiliation, connection or association with, any person or entity; 

provides information or data you do not have a right to make available under law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information); 

disrupts the normal flow of dialogue, causes a screen to "scroll" faster than other users are able to type, or otherwise negatively affects other usersí ability to engage in real time exchanges; 

solicits passwords or personal identifying information for commercial or unlawful purposes from other users or disseminates another personís personal information without his or her permission; and 

publicizes or promotes commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes. 

The Company reserves the right, in its sole discretion, to investigate and take any legal action against anyone who violates this provision, including removing the offending communication from the Service and terminating or suspending the account of such violators. 

Your use of the Service, including all Content you post through the Service, must comply with all applicable laws and regulations. You agree that the Company may access, preserve and disclose your account information and Content if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary, such as to: (i) comply with legal process; (ii) enforce this Agreement; (iii) respond to claims that any Content violates the rights of third parties; (iv) respond to your requests for customer service or allow you to use the Service in the future; or (v) protect the rights, property or personal safety of the Company or any other person.

You agree that any Content you place on the Service may be viewed by other users and may be viewed by any person visiting or participating in the Service. 

Prohibited Activities. The Company reserves the right to investigate, suspend and/or terminate your account if you have misused the Service or behaved in a way the Company regards as inappropriate or unlawful, including actions or communications the occur off the Service but involve users you meet through the Service. The following is a partial list of the type of actions that you may not engage in with respect to the Service. You will not: 
impersonate any person or entity. 
solicit money from any users.
post any Content that is prohibited by Section 9. 
"stalk" or otherwise harass any person. 
express or imply that any statements you make are endorsed by the Company without our specific prior written consent. 
use the Service in an illegal manner or to commit an illegal act;

access the Service in a jurisdiction in which it is illegal or unauthorized;

ask or use users to conceal the identity, source, or destination of any illegally gained money or products. 

use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, "data mine", or in any way reproduce or circumvent the navigational structure or presentation of the Service or its contents. 
collect usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email or unauthorized framing of or linking to the Service. 
interfere with or disrupt the Service or the servers or networks connected to the Service. 
email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment. 
forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted to or through the Service (either directly or indirectly through use of third party software). 
"frame" or "mirror" any part of the Service, without the Company's prior written authorization. 
use meta tags or code or other devices containing any reference to the Company or the Service (or any trademark, trade name, service mark, logo or slogan of the Company) to direct any person to any other website for any purpose. 
modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of the Service any software used on or for the Service, or cause others to do so. 
post, use, transmit or distribute, directly or indirectly, (e.g. screen scrape) in any manner or media any content or information obtained from the Service other than solely in connection with your use of the Service in accordance with this Agreement. 
Customer Service. The Company provides assistance and guidance through its customer care representatives. When communicating with our customer care representatives, you agree to not be abusive, obscene, profane, offensive, sexist, threatening, harassing, racially offensive, or to not otherwise behave inappropriately. If we feel that your behavior towards any of our customer care representatives or other employees is at any time threatening or offensive, we reserve the right to immediately terminate your account. 

In App Purchases. From time to time, Fave may offer additional products and services for purchase through the App Store ?, Google Play or other application platforms ("in app purchases"). If you choose to make an in app purchase, you will be prompted to enter details for your account with the mobile platform you are using (e.g., Apple, Android, etc.) ("your IAP Account"), and your IAP Account will be charged for the in app purchase in accordance with the terms disclosed to you at the time of purchase as well as the general terms for in app purchases that apply to your IAP Account. In app purchases may include a free trial period. At the end of the free trial period, you will be charged the price of the subscription and will continue to be charged until you cancel your subscription. To avoid any charges, you must cancel before the end of the trial period. If you purchase an auto-recurring periodic subscription through an in app purchase, your IAP Account will be billed continuously for the subscription until you cancel in accordance with the platform terms. In call cases, please refer to the terms of your application platform which apply to your in app purchases.

Modifications to Service. The Company reserves the right at any time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that the Company shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service. To protect the integrity of the Service, the Company reserves the right at any time in its sole discretion to block users from certain IP addresses from accessing the Service. 

Copyright Policy; Notice and Procedure for Making Claims of Copyright Infringement. You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights. Without limiting the foregoing, if you believe that your work has been copied and posted on the Service in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information: 

an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; 

a description of the copyrighted work that you claim has been infringed; 

a description of where the material that you claim is infringing is located on the Service (and such description must be reasonably sufficient to enable the Company to find the alleged infringing material, such as a url); 

your address, telephone number and email address; 

a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and

a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. 

The Company will terminate the accounts of repeat infringers. 

a.        You acknowledge and agree that neither the Company nor its affiliates and third party partners are responsible for and shall not have any liability, directly or indirectly, for any loss or damage, including personal injury or death, as a result of or alleged to be the result of (i) any incorrect or inaccurate Content posted in the Service, whether caused by users or any of the equipment or programming associated with or utilized in the Service; (ii) the timeliness, deletion or removal, incorrect delivery or failure to store any Content, communications or personalization settings; (iii) the conduct, whether online or offline, of any user; (iv) any error, omission or defect in, interruption, deletion, alteration, delay in operation or transmission, theft or destruction of, or unauthorized access to, any user or user communications; or (v) any problems, failure or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any website or combination thereof, including injury or damage to users or to any other personís computer or device related to or resulting from participating or downloading materials in connection with the Internet and/or in connection with the Service. TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, THE COMPANY PROVIDES THE SERVICE ON AN "AS IS" AND "AS AVAILABLE" BASIS AND GRANTS NO WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE WITH RESPECT TO THE SERVICE (INCLUDING ALL CONTENT CONTAINED THEREIN), INCLUDING (WITHOUT LIMITATION) ANY IMPLIED WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. THE COMPANY DOES NOT REPRESENT OR WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR FREE, SECURE OR THAT ANY DEFECTS OR ERRORS IN THE SERVICE WILL BE CORRECTED. 


c.        From time to time, the Company may make third party opinions, advice, statements, offers, or other third party information or content available through the Service. All third party content is the responsibility of the respective authors thereof and should not necessarily be relied upon. Such third party authors are solely responsible for such content. THE COMPANY DOES NOT: (I) GUARANTEE THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY THIRD PARTY CONTENT PROVIDED THROUGH THE SERVICE, OR (II) ADOPT, ENDORSE OR ACCEPT RESPONSIBILITY FOR THE ACCURACY OR RELIABILITY OF ANY OPINION, ADVICE, OR STATEMENT MADE BY ANY PARTY THAT APPEARS IN THE SERVICE. UNDER NO CIRCUMSTANCES WILL THE COMPANY OR ITS AFFILIATES BE RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE RESULTING FROM YOUR RELIANCE ON INFORMATION OR OTHER CONTENT POSTED IN THE SERVICE, OR TRANSMITTED TO OR BY ANY USERS. 

d.        In addition to the preceding paragraph and other provisions of this Agreement, any advice that may be posted in the Service is for informational and entertainment purposes only and is not intended to replace or substitute for any professional financial, medical, legal, or other advice. The Company makes no representations or warranties and expressly disclaims any and all liability concerning any treatment, action by, or effect on any person following the information offered or provided within or through the Service. If you have specific concerns or a situation arises in which you require professional or medical advice, you should consult with an appropriately trained and qualified specialist. 

Links. The Service may contain, and the Service or third parties may provide, advertisements and promotions offered by third parties and links to other web sites or resources. You acknowledge and agree that the Company is not responsible for the availability of such external websites or resources, and does not endorse and is not responsible or liable for any content, information, statements, advertising, goods or services, or other materials on or available from such websites or resources. Your correspondence or business dealings with, or participation in promotions of, third parties found in or through the Service, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such third party. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of, or reliance upon, any such content, information, statements, advertising, goods or services or other materials available on or through any such website or resource. 
Arbitration and Governing Law. 
a.        The exclusive means of resolving any dispute or claim arising out of or relating to this Agreement (including any alleged breach thereof) or the Service shall be BINDING ARBITRATION administered by the American Arbitration Association. The one exception to the exclusivity of arbitration is that you have the right to bring an individual claim against the Company in a small-claims court of competent jurisdiction. But whether you choose arbitration or small-claims court, you may not under any circumstances commence or maintain against the Company any class action, class arbitration, or other representative action or proceeding. 

b.        By using the Service in any manner, you agree to the above arbitration agreement. In doing so, YOU GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend any claims between you and the Company (except for matters that may be taken to small-claims court). YOU ALSO GIVE UP YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR OTHER CLASS PROCEEDING. Your rights will be determined by a NEUTRAL ARBITRATOR, NOT A JUDGE OR JURY. You are entitled to a fair hearing before the arbitrator. The arbitrator can grant any relief that a court can, but you should note that arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings. Decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons. For details on the arbitration process, see our Arbitration Procedures. 

c.        Any proceeding to enforce this arbitration agreement, including any proceeding to confirm, modify, or vacate an arbitration award, may be commenced in any court of competent jurisdiction. In the event that this arbitration agreement is for any reason held to be unenforceable, any litigation against the Company (except for small-claims court actions) may be commenced only in the federal or state courts located in Dallas County, Texas. You hereby irrevocably consent to the jurisdiction of those courts for such purposes. 

d.        This Agreement, and any dispute between you and the Company, shall be governed by the laws of the state of Texas without regard to principles of conflicts of law, provided that this arbitration agreement shall be governed by the Federal Arbitration Act. 

Indemnity by You. You agree to indemnify and hold the Company, its subsidiaries, and affiliates, and its and their officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorney's fees, made by any third party due to or arising out of your breach of or failure to comply with this Agreement (including any breach of your representations and warranties contained herein), any postings or Content you post in the Service, and the violation of any law or regulation by you. The Company reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with the Company in connection therewith. 
Notice. The Company may provide you with notices, including those regarding changes to this Agreement, using any reasonable means now known or hereafter developed, including by email, regular mail, SMS, MMS, text message or postings in the Service. Such notices may not be received if you violate this Agreement by accessing the Service in an unauthorized manner. You agree that you are deemed to have received any and all notices that would have been delivered had you accessed the Service in an authorized manner. 
Entire Agreement; Other. This Agreement, with the Privacy Policy and any specific guidelines or rules that are separately posted for particular services or offers in the Service, contains the entire agreement between you and the Company regarding the use of the Service. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. The failure of the Company to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. You agree that your online account is non-transferable and all of your rights to your profile or contents within your account terminate upon your death. No agency, partnership, joint venture or employment is created as a result of this Agreement and you may not make any representations or bind the Company in any manner. 
Amendment. This Agreement is subject to change by the Company at any time.
Special State Terms. The following provisions are added to this Agreement for subscribers residing in Arizona, California, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio and Wisconsin: 

You, the buyer, may cancel this agreement, without penalty or obligation, at any time prior to midnight of the third business day following the original date of this contract, excluding Sundays and holidays. To cancel this agreement, please follow these instructions:
If you subscribed to Fave Plus using your Apple ID:
To request a refund, go to iTunes, click on your Apple ID, select "View Apple ID", sign in if requested, select "Purchase History," find the transaction, and tap "Report Problem." You can also submit a request at https://getsupport.apple.com/ContactInfo.action.
If you subscribed to Fave Plus using your Google Play Store Account:
Please tap the "Contact Us" button at the bottom of the "Need Help" Section on the Fave app and provide us with the order number. You can find the order number in the order confirmation email from the Google Play Store.
In the event that you die before the end of your subscription period, your estate shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your death. In the event that you become disabled (such that you are unable to use the services of Fave) before the end of your subscription period, you shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your disability by providing the company notice at the same address as listed above.



CustomerScores, Inc. ("CustomerScores" "FAVE," "we," and "us") respects 

the privacy of its users ("you") and has developed this Privacy Policy to 

demonstrate its commitment to protecting your privacy. This Privacy Policy 

describes the information we collect, how that information may be used, with 

whom it may be shared, and your choices about such uses and disclosures. 

We encourage you to read this Privacy Policy carefully when using our 

application or services or transacting business with us. By using our website 

or application (our "Service"), you are accepting the practices described in this 

Privacy Policy.

If you have any questions about our privacy practices, please refer to the end 

of this Privacy Policy for information on how to contact us.

Information we collect about you:

In General. 

We may collect information that can identify you such as your name, email 

address and cellphone number ("personal information") and other information 

that does not identify you. We may collect this information through a website, 

a mobile application, or from your voluntary entries. By using the Service, you 

are authorizing us to gather, parse and retain data related to the provision of 

the Service. When you provide personal information through our Service, the 

information may be sent to servers located in the United States and countries 

around the world.

Information you provide. 

In order to register as a user with FAVE, you will be asked to sign in using 

your Facebook login. If you do so, you authorize us to access certain 

Facebook account information, such as your public Facebook profile 

(consistent with your privacy settings in Facebook), your email address, 

interests, likes, gender, birthday, education history, relationship interests, 

current city, photos, personal description, friend list, and information about 

and photos of your Facebook friends who might be common Facebook friends 

with other FAVE users. You will also be asked to allow FAVE to collect your 

location information from your device when you download or use the Service. 

In addition, we may collect and store any personal information you provide 

while using our Service or in some other manner. This may include identifying 

information, such as your name, address, email address and mobile 

telephone number, and, if you transact business with us, financial information. 

You may also provide us photos, a personal description and information about 

your gender. If you chat with other FAVE users, you provide us the content of 

your chats, and if you contact us with a customer service or other inquiry, you 

provide us with the content of that communication.

Information from other sources.

FAVE is part of CustomerScores family of businesses, which as of the date of 

this policy includes websites and apps such as FAVE, CustomerScores.com 

and FaveCustomer.com. We may obtain both personal and non-personal

information about you from other businesses, business partners and 

other third parties.

Use of technologies to collect information. 

We use various technologies to collect information from your device and about 

your activities on our Service.

Information collected automatically. 

We automatically collect information from your browser or device when you 

visit our Service. This information could include your IP address, device ID 

and type, your browser type and language, the operating system used by your 

device, access times, your mobile device's geographic location while our 

application is actively running, and the referring website address.

Cookies and Use of Cookie Data. 

When you visit our Service, we may assign your device one or more cookies 

to facilitate access to our Service and to personalize your experience. 

Through the use of a cookie, we also may automatically collect information 

about your activity on our Service, such as the pages you visit, the time and 

date of your visits and the links you click. If we advertise, we (or third parties) 

may use certain data collected on our Service to show you FAVE 

advertisements on other sites or applications.

Pixel tags. 

We embed pixel tags (also called web beacons or clear GIFs) on web pages, 

ads, and emails. These tiny, invisible graphics are used to access cookies and 

track user activities (such as how many times a page is viewed). We use pixel 

tags to measure the popularity of our features and services. Ad companies 

also use pixel tags to measure the number of ads displayed and their 

performance (such as how many people clicked on an ad).

Mobile Device IDs: 

If you're using our app, we use mobile device IDs (the unique identifier 

assigned to a device by the manufacturer), or Advertising IDs (for iOS 6 and 

later), instead of cookies, to recognize you. We do this to store your 

preferences and track your use of our app. Unlike cookies, device IDs cannot 

be deleted, but Advertising IDs can be reset in "Settings" on your iPhone. Ad 

companies also use device IDs or Advertising IDs to track your use of the app, 

track the number of ads displayed, measure ad performance and display ads 

that are more relevant to you. Analytics companies use device IDs to track 

information about app usage.

Information collected by third-parties for advertising purposes.

We may from time to time now or in the future, allow service providers, 

advertising companies and ad networks, and other third parties to display 

advertisements on our Service. These companies may use tracking 

technologies, such as cookies or web beacons, to collect information about 

users who view or interact with their advertisements. We do not 

provide personal information to third parties. Some of these third-party 

advertising companies may be advertising networks that are members of the 

Network Advertising Initiative, which offers a single location to opt out of ad 

targeting from member companies (www.networkadvertising.org). Opting out 

will not decrease the number of advertisements you see.

How we use the information we collect

In General. We may use information that we collect about you to:

deliver and improve our products and services, and manage our business;

manage your account and provide you with customer support;

perform research and analysis about your use of, or interest in, our or 

others' products, services, or content;

communicate with you by email, postal mail, telephone and/or mobile 

devices about products or services that may be of interest to you either 

from us or other third parties;

develop, display, and track content and offers tailored to your interests on 

our Service and other sites, including providing our advertisements to you 

when you visit other sites;

website or mobile application analytics;

verify your eligibility and deliver gifts and prizes in connection with 

contests and sweepstakes;

enforce or exercise any rights in our terms of use; and

perform functions or services as otherwise described to you at the time of 


Job applicants. 

If your personal information is submitted through our website when applying 

for a position with our company, the information will be used solely in 

connection with considering and acting upon your application. We may retain 

your personal information, but only for the purpose of considering your 

application for current or future available positions. This information, which 

may include your name and contact information, prior education and 

experience, and other information you provide to us, may be shared with third-

party service providers retained by us to collect, maintain and analyze 

candidate submissions for job postings.

In all circumstances, we may perform these functions directly or use a third 

party vendor to perform these functions on our behalf who will be obligated to 

use your personal information only to perform services for us. Also, if you 

access our Service from a third party social platform, such as Facebook, we 

may share non-personal information with that platform to the extent permitted 

by your agreement with it and its privacy settings.

With whom we share your information

Information Shared with Other Users. 

When you register as a user of FAVE, your FAVE profile will be viewable by 

business users of the Service. Business users will be able to view information 

you have provided to us directly or through Facebook, such as your Facebook 

photos, any additional photos you upload, your first name, your age, 

approximate number of miles away, your personal description, and 

information you have, such as common Facebook friends and likes. 

Personal information. 

We do not share your personal information with others except as indicated in 

this Privacy Policy or when we inform you and give you an opportunity to opt 

out of having your personal information shared. We may share personal 

information with:

Service providers: 

We may share information, including personal and financial information, with 

third parties that perform certain services on our behalf. These services may 

include fulfilling orders, providing customer service and marketing assistance, 

performing business and sales analysis, ad tracking and analytics, member 

screenings, supporting our Service functionality, and supporting contests, 

sweepstakes, surveys and other features offered through our Service. These 

service providers may have access to personal information needed to perform 

their functions but are not permitted to share or use such information for any 

other purposes.

Other Situations. 

We may disclose your information, including personal information:

In response to a subpoena or similar investigative demand, a court 

order, or a request for cooperation from a law enforcement or other 

government agency; to establish or exercise our legal rights; to 

defend against legal claims; or as otherwise required by law. In such 

cases, we may raise or waive any legal objection or right available to 


When we believe disclosure is appropriate in connection with efforts 

to investigate, prevent, or take other action regarding illegal activity, 

suspected fraud or other wrongdoing; to protect and defend the rights, 

property or safety of our company, our users, our employees, or 

others; to comply with applicable law or cooperate with law 

enforcement; or to enforce our terms of use or other agreements or 


In connection with a substantial corporate transaction, such as the 

sale of our business, a divestiture, merger, consolidation, or asset 

sale, or in the unlikely event of bankruptcy.

Aggregated and/or non-personal information. 

We may use and share non-personal information we collect under any of the 

above circumstances. We may also share it with other companies and third 

parties to develop and deliver targeted advertising on our Service and on 

websites or applications of third parties, and to analyze and report on 

advertising you see. We may combine non-personal information we collect 

with additional non-personal information collected from other sources. We 

also may share aggregated, non-personal information, or personal information 

in hashed, non-human readable form, with third parties, including advisors, 

advertisers and investors, for the purpose of conducting general business 

analysis or other business purposes. For example, we may engage a data 

provider who may collect web log data from you (including IP address and 

information about your browser or operating system), or place or recognize a 

unique cookie on your browser to enable you to receive customized ads or 

content. The cookies may reflect de-identified demographic or other data 

linked to data you voluntarily have submitted to us (such as your cellphone 

number and / or email address), that we may share with a data provider solely 

in hashed, non-human readable form. To opt-out of cookies that may be set 

by third party data or advertising partners, please go 

to http://www.aboutads.info/choices/.

Do Not Track Disclosure

Do Not Track ("DNT") is a privacy preference that users can set in their web 

browsers. DNT is a way for users to inform websites and services that they do 

not want certain information about their webpage visits collected over time 

and across websites or online services. We are committed to providing you 

with meaningful choices about the information we collect and that is why we 

provide the opt-out links above. However, we do not recognize or respond to 

any DNT signals, as the Internet industry works toward defining exactly what 

DNT means, what it means to comply with DNT, and a common approach to 

responding to DNT.

Third Party Websites

There are a number of places on our Service where you may click on a link to 

access other websites that do not operate under this Privacy Policy. For 

example, if you click on an advertisement on our Service, you may be taken to 

a website that we do not control. These third- party websites may 

independently solicit and collect information, including personal information, 

from you and, in some instances, provide us with information about your 

activities on those websites. We recommend that you consult the privacy 

statements of all third-party websites you visit by clicking on the "privacy" link 

typically located at the bottom of the webpage you are visiting.

How you can access your information

If you have a FAVE account, you have the ability to review and update your 

personal information within the Service by opening your account and going to 

settings. More information about how to contact us is provided below. You 

also may close your account at any time by visiting the "Settings" page for 

your account. If you close your account, we will retain certain information 

associated with your account for analytical purposes and recordkeeping 

integrity, as well as to prevent fraud, enforce our terms of use, take actions we 

deem necessary to protect the integrity of our Service or our users, or take 

other actions otherwise permitted by law. In addition, if certain information has 

already been provided to third parties as described in this Privacy Policy, 

retention of that information will be subject to those third parties' policies.

Your choices about collection and use of your information

You can choose not to provide us with certain information, but that may result 

in you being unable to use certain features of our Service because such 

information may be required in order for you to register as user; purchase 

products or services; participate in a contest, promotion, survey, or 

sweepstakes; ask a question; or initiate other transactions.

Our Service may also deliver notifications to your phone or mobile device. You 

can disable these notifications by going into "App Settings" on the app or by 

changing the settings on your mobile device.

You can also control information collected by cookies. You can delete or 

decline cookies by changing your browser settings. Click "help" in the toolbar 

of most browsers for instructions.

How we protect your personal information

We take security measures to help safeguard your personal information from 

unauthorized access and disclosure. However, no system can be completely 

secure. Therefore, although we take steps to secure your information, we do 

not promise, and you should not expect, that your personal information, chats, 

or other communications will always remain secure. Users should also take 

care with how they handle and disclose their personal information and should 

avoid sending personal information through insecure email. Please refer to the 

Federal Trade Commission's website at 

http://www.ftc.gov/bcp/menus/consumer/data.shtm for information about how 

to protect yourself against identity theft.

Information you provide about yourself while using our Service

We provide areas on our Service where you can post information about 

yourself and others and communicate with others. Such postings are 

governed by our Terms of Use. Also, whenever you voluntarily disclose 

personal information on publicly-viewable pages, that information will be 

publicly available and can be collected and used by others. For example, if 

you post your email address, you may receive unsolicited messages. We 

cannot control who reads your posting or what other users may do with the 

information you voluntarily post, so we encourage you to exercise discretion 

and caution with respect to your personal information.

Children's privacy

Although our Service is a general audience Service, we restrict the use of our 

service to individuals age 13 and above. We do not knowingly collect, 

maintain, or use personal information from children under the age of 13.

Visiting our Service from outside the United States

If you are visiting our Service from outside the United States, please be aware 

that your information may be transferred to, stored, and processed in the 

United States where our servers are located and our central database is 

operated. By using our services, you understand and agree that your 

information may be transferred to our facilities and those third parties with 

whom we share it as described in this privacy policy.

No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties or 

require disclosure of any personal information relating to users of the website.

Changes to this Privacy Policy

We will occasionally update this Privacy Policy. When we post changes to this 

Privacy Policy, we will revise the "last updated" date at the top of this Privacy 

Policy. We recommend that you check our Service from time to time to inform 

yourself of any changes in this Privacy Policy or any of our other policies.

How to contact us

If you have any questions about this Privacy Policy, please contact us by 

email as follows: info@favecustomer.com 



Please contact us at 555 555 7890 for support.